Accounts and Fees

Payment Terms

• Fees are invoiced monthly in advance and due on the 1st of each month.
• Payment methods: Famly Pay, Tax-Free Childcare, or cash (rare cases only).
• Late payments incur an automatic £10 fee, added the next working day. This is waived only in exceptional caseswith prior management approval.
• Third-Party Payments: Parents must notify and provide evidence if a third party (e.g., Social Services, Employer) is covering fees. Sponsors must be made aware of our payment policy.

Lunch & Meals

Parents can opt for a full day, including lunch (meals included) or exclude lunch (bring packed lunch). Funded hours do not cover meals; lunch fees apply separately. Fee Changes & Communication Fees are reviewed periodically based on inflation, wages, and operational needs. Any change in payment method requires one month’s notice and must be emailed to: 📧 accounts@kids-time.co.uk

Absence, Holidays & Closures

• The nursery is open year-round except for: 2 weeks at Christmas, All Bank Holidays 2 Inset Training Days per year.
• Full fees apply during absences and closures. No refunds for emergency closures (e.g., illness outbreaks, fire).

Sibling Discount

• 10% discount on the oldest child when both siblings have paid places.
• Discount does not apply if one child is on term-time funded hours only.
• Late Pick-Up: A 5-minute grace period is allowed.
• If late pick-up occurs, a £10 charge will apply.
• Always inform the nursery if running late.
• Staff must register their children via a third party, not themselves.
• All payments or contract changes must also go through designated channels, not by the employee directly.
• Speak to a senior staff member for questions regarding staff childcare arrangements.